State Farm® Insurance Agent Debbie Montgomery
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Suzanne Christman
August 28, 2024
"We have been with State Farm insurance with Debbie Montgomery since 2016. We have home, auto, and a personal policy for home items. CindyLou is fantastic. She responds to all my email requests and phone calls in record time. We are extremely satisfied with our the Montgomery team."
Lauren Romer
August 22, 2024
"Great customer service for several years now! Cindy helped us so much with the home insurance process/policy as we purchased our first home. She is always quick to respond with any questions or things I need to know. Thanks SF!"
"Lauren, Thanks for being so kind. We strive to provide great service and appreciate you letting us know you are happy with our office. Debbie"
TJ Vokac
August 22, 2024
"Debbie Montgomery Agency has been the best for me and my family for 36 years. Bundling Home, auto, motorcycle, camper, business and life insurance gives us great discounts. Cindy always gets back with me on all issues with adding, changing or canceling policies. My business requires certificates updated monthly and these guys are always on top of it! Thank You Debbie, Cindy and your staff for responding in a timely manner and treating me with respect and kindness. Rik"
"Rik, Thanks so much for taking the time to give us a great review. It's great encouragement for my team when a client is so gracious! We appreciate you and your family! Debbie"
Steve Bernhard
December 4, 2023
"Truly good experience all around with this excellent team! Highly recommend this team for all your insurance needs!"
"Steve, Thanks so much for your compliment to my team. We appreciate you! Debbie"
TANYA BLALOCK
October 5, 2022
"Debbie Montgomery has been my State Farm Agent for 20+ years. Although we've only spoken a handful of times through the years, she has always remembered me. We have communicated regularly, more recently, due to life's challenges of late. Debbie still remembers me. I appreciate her expertise and compassion for others. She has been so helpful to me during this time, as have all of the rest of the State Farm Team. Debbie definitely has a servant's heart, always going above and beyond! I am happy and consider it a privilege to have her and State Farm on my side!"
"Tanya, It's always great to talk to you. Your words are very kind. It's our goal to give our clients personal and professional service. I truly appreciate you!! Debbie"
Wm F
October 1, 2022
"Yesterday in the late afternoon I called Debbie's office. I was about to buy a new car. The time of day was a huge factor. It was after 4 pm on a Friday. I made the call and Debbie answered. She was professional as always. She called the dealership and had my insurance updated with the new vehicle information. Fantastic execution of service. I couldn't ask for a better agent. 5 Stars Debbie, Thank you!!!"
"William, I appreciate the kind words. It's our job to make your dealings with my agency as easy as possible. It's great to have long term customers like you. Thanks so much!"
Celeste Horvath
September 14, 2022
"I've had State Farm for 10 years and just switched because of awful customer service I've dealt with from Debbie and her staff. When sorting out a billing issue after changing banks and then adding a new auto policy I spoke to Cindy on the phone several times, she was presumptuous and just blatantly rude. If you want to be insured by State Farm PICK A DIFFERENT AGENT!"
"Celeste, I'm sorry you had this experience. The conversations I've had with you recently were pleasant. The mail you were expecting was mailed form the home office 9-9-2022."
Danielle Sehgal
August 22, 2022
"I have been with Debbie Montgomery for so many years!!! Her office manager, CindyLou Lowry-Smith is a rockstar! She takes care of ALL of my needs, saves me tons of money, and she is so flexible and accommodating in her communication with me! 100/10 recommend this office of State Farm!!!"
"CindyLou Lowry-Smith always goes the extra mile to provide you with the insuarnce you need at a value you deserve and great customer care! Your kind words recognizing CindyLou and recommending our services to others! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs, Danielle!"
Bryan Krupp
November 24, 2021
"Thanks for making this purchase of life insurance a pleasant experience for my wife and I. We have put this off for so long dreading the exposure to the process. Thank you Debbie and team for a painless and wonderful Journey to protecting our future."
"Thanks so much. I'm so glad your family has the extra protection. We appreciate you. Thanks for your loyalty to State Farm and my agency."
Mamma G
January 28, 2021
"Debbie knows her stuff. We reviewed our coverage and confirmed we had the coverage we need and not anything we didn't. Meeting with her was easy and comfortable. Highly recommend."
"MG, it was great "visiting" with you and your Hubby virtually. I truly appreciate your kind words and your willingness to spend time with me to make sure you are covered the way you want to be."
Ken Boggs
January 21, 2021
"I’d give zero stars if it was possible. Been with State Farm for 27 years and just switched companies, because of the numerous issues with Debbie’s agency. Multiple billing issues over the years, mixed up coverage on my kids accounts and blatant lies on coverage options. Always took multiple calls back and forth to handle these issues. The final straw was a cancelled coverage and had no idea it had been cancelled. This is the worst experience with an insurance agent in my life. The. Worst. If you want to stay with State Farm, you do not want this agent, there are plenty of others that I imagine do a better job protecting their customers"
Jessica Norwood
November 17, 2020
"All of the above! This office is wonderful and is always willing to go the extra mile when it comes to getting and understanding the right insurance for me and my family. Thanks ladies!!"
"Jessica, thanks for the positive input! We do try to take care of those in the "State Farm family" like you and your family. We truly appreciate the multiple generations of your family putting your trust in State Farm and my team!!"
Brad Jury
November 3, 2020
"I've been with DM State Farm for more than 10 years now. Have had the best experience with her office. Staff is prompt and professional. Great rates too!"
"Brad, Thanks so much for the positive feedback. We truly appreciate your thoughts and loyalty! Debbie and team"
Robin Kirk
October 30, 2020
"I have been a member with Debbie Montgomery’s State Farm office for many years, following in my grandfathers footsteps. He, too, was a long-time customer. They have always been kind, respectful and very helpful to me in all situations. I highly recommend them and their services to all!"
"Robin, thanks so much for the kind words. We appreciate you and your family's loyalty to State Farm and my office! Thanks for making our day!!"
Anna Oyer
October 27, 2020
"We just recently switched to State Farm. Could not be more happy with the assistance we have received from Debbie’s office."
"Thanks so much Anna. It's nice to know that we are delivering great service."
Ken Boggs
October 22, 2020
"Mr. Boggs made it work for us and was very knowledgeable. Well done State Farm."
"Your kind words are truly appreciated! Thanks so much!!"
Olivia Conrad
October 21, 2020
"I came to them for renters insurance. They were more than happy to help and got everything set up for me. Haven't had any issues with them yet :)"
"Thanks for the positive remarks! We truly appreciate you!"
Harold Mowery
July 17, 2020
"Professional, attention to detail and customer focused. 5 Stars – Great group of people to work with."
"Harold, thanks so much letting us know how you feel. It was a pleasure to work with you!!"
Michael Wright
June 10, 2020
"I have done business with them ever since Debbie took over the agency. I have found them to be helpful in deciding how much to insure my property. I have only had to make one claim over the years on one of my vehicles. They were helpful in getting released from impound"
"Michael, Thanks so much for the kinds words. It's great to have clients like you! We appreciate you!!"
Katlyn Brown
June 5, 2020
"I’ve had a great experience working with CindyLou Smith and Debbie Montgomery. I am always updated and informed when there are any changes made to my insurance. They will sit down with you and guide you through the policies. CindyLou is very responsive and helpful when I need something. I’ve changed addresses, but I will not change State Farm agents! Thanks for everything Debbie and CindyLou!"
"Katlyn, thanks so much for the kind words. We appreciate your loyalty to State Farm and my office! You made our day!!"
Vickie Zurek
January 11, 2020
"They are always very helpful and truly want to help."
"Vickie, Thanks for your kind words. We really appreciate knowing you are happy with our service!! Debbie"
Hank Fry
November 22, 2019
"I always get great advice and service with Debbie Montgomery and State Farm. I rarely have had a claim in 40+ years but on occasion was hit by other cars. State Farm worked my situation to completion regardless including chasing down a motorist to reclaim my deductible. Most recently after a wind and hail storm, I did file a claim for roof damage. We worked thru the process efficiently to a rational closure. Trying to save money by shopping insurance is a foolish and dangerous task. I'm staying where I am for all my insurance needs."
amanda ingram
April 29, 2019
"Debbie Montgomery is very prejudice. She refused to cover my mother's house for insurance."
"Amanda - We apologize for this experience and would love the chance to correct any misunderstandings. Please email your full name and phone number to debbie@debbiemontgomeryinsurance.com and we will do what we can to make things right."
Brittney Campbell
April 24, 2019
"Cindy LouSmith has been absolutely incredible as my State Farm Insurance agent. She is prompt, professional, and extremely helpful. I have asked her for insurance card replacements and she has sent the electronic replacement within minutes. To say that Cindy is attentive to her customers is an understatement. Her communication with customers and professionalism sets a standard of excellence for State Farm Insurance and I am grateful for the outstanding service."
"Thank you so much for your kind words, Brittney! We appreciate your business and will continue to provide excellent customer service for you and every other client."
Celista Morris
December 11, 2018
"I’ve had the best experience with Debbie and Cindy Lou. I’m disappointed because I’ve recently moved and had to change State Farm agents. I would suggest service from Debbie’s office to anyone. They are very efficient and responsive to your needs. I’m really going to miss them"
"Hi Celista - Thank you so much for your kind words! All of us at Debbie Montgomery appreciate your business and will miss you as well!"